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Employee Assistance Program

Your EAP, also known as LifeBalance, is provided by Ceridian Performance Partners, exclusively through UnumProvident. This program provides employees help in handling and coping with everyday issues. LifeBalance is staffed by master's level counselors. Employees can access LifeBalance either by calling 1-800-854-1446 (24 hours a day, 7 days a week), or through the LifeBalance Online website (login ID and password = LifeBalance). You may also click here to print the EAP wallet card.

The program includes three face-to-face visits per issue in addition to phone counseling. LifeBalance OneSource services cover a wide variety of issues:

Emotional Well-Being (including relationship issues, stress, change, grief and loss, family and marital issues, adjustment disorder, depression, anxiety, domestic violence).
Addiction and Recovery (including drug and alcohol abuse, company mandated referrals, drug-free workplace issues, eating disorders, gambling addiction).
Work (including co-worker relationships, discrimination and harassment, burnout, job search skills, job insecurity).
Management/Employee Relations (including employee relations, interpersonal conflicts, performance problems, sexual harassment, discrimination, workplace change).
Financial (including credit management, budget analysis, home buying, mortgage/refinancing evaluation, investing, retirement planning, 401(k) plan questions, insurance (life/disability/long-term care), basic estate planning, and questions about tax planning and preparation).
Legal (including divorce, family matters, landlord/tenant and real estate, consumer credit concerns, criminal matters, debtor/creditor).
Parenting and Child Care (including parenting skills, positive discipline, child development, safety, talking with your teenager, help in finding child care including referrals to programs with confirmed openings and in-home care, and coaching through the process of adoption).
Education (including working with teachers, school problems/study habits, coaching through the college selection and application process, help in understanding college funding options, as well as referrals to public and private schools, college/vocational schools, special needs programs).
Resources For Older Adults (including but not limited to caring for elders, referrals to in-home services such as home delivered meals, chore and hospice services, options for living arrangements such as nursing homes, assisted living, shared housing, as well as transition to retirement, the aging process, caregiver support, federally funded programs such as Medicare, Medicaid).
Everyday Issues (including home and car buying, transportation services, pet care resources, home maintenance and repair, house/apartment sitting resources, business travel, volunteer opportunities, consumer information).


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