Vendor Resources | Types of Questions | Phone Number and/or Website | Materials |
AFLAC Supplemental Medical Plans | Once enrolled, questions regarding your policy. | To enroll in the AFLAC plans, you may call AFLAC at 1-888-83-AFLAC (23522) to arrange a face-to-face meeting with an agent, or link to the AFLAC enrollment screen via your web-based enrollment. Once enrolled, you may call 1-800-99-AFLAC (23522) www.aflac.com | Accident Indemnity Plan Cancer Protector Plan Hospital Indemnity Plan Personal Recovery Plus Plan |
AST Employee Stock Purchase Plan | View your total shares/balance View Transaction History Sell Shares View Payroll Deduction | 1-866-860-0367 | CareStock Beneficiary Designation Form |
CaremarkBenefits Center (CBC) | The enrollment process, eligibility, or a change in status. General benefit questions. | 1-888-769-1717 Email: CaremarkBenefitsCenter@caremark.com | Beneficiary Designation Form Affidavit of Domestic Partnership |
Caremark Prescription Drug Plan | How the Prescription Drug Plan works, claims, etc. | 1-866-284-9226 www.caremark.com | Preferred Drug List PBM Brochure |
CIGNA Dental | How the CIGNA Dental HMO works, claims, locate a provider, request I.D. cards, etc. | 1-800-367-1037 www.mycigna.com | Cigna Dental Care Dental Claim Form List of Excluded States Healthy Rewards MyCigna.com Patient Charge Schedule Transition of Care Orthodontia in Progress |
CNALong Term Care Insurance | How the Long Term Care Plan works, claims, premium questions, etc. | 1-877-777-9072 www.ltcbenefits.com Password: caremarkltc | About Long Term Care In order to enroll in this benefit, you will need to logon to the website and download the enrollment forms, then send them directly to CNA. |
Employee Assistance Program | Assistance in handling and coping with everyday issues in both your work and personal life. | 1-800-854-1446 www.lifebalance.net ID: lifebalance Password: lifebalance | Work-Life Brochure EAP Card |
EyeMed Vision Care | Questions relating to your vision care, claims history, and plan design. | 1-800-406-1160 During Annual Enrollment: www.enrollwitheyemed.com/select Once enrolled: www.eyemedvisioncare.com Plan Number: 30717 | Vision Care Information |
Coventry Member Services | How the Coventry medical/dental plans work, claims, pre-certification, etc. | 1-800-272-8931 www.mycoventryhealth.com Client ID: CMB | Physician Nomination Form Dentist Nomination Form Medical Claim Form Dental Claim Form |
Coventry 24-Hour Nurse Line | 24-hour assistance from a registered nurse for general medical questions and/or emergencies. | 1-800-272-8931 | N/A |
Coventry FSA (2007) | Questions relating to your 2007 Health Care and Dependent Care FSAs, and online account balances, claim forms, etc. | 1-800-272-8931 www.mycoventryhealth.com Client ID: CMB | FSA Debit Card Sample Coventry FSA Brochure Health Care and Dependent Care FSA Claim Form |
Coventry COBRA | Questions regarding COBRA | 1-800-272-8931, or 480-445-6798 www.mycoventryhealth.com Client ID: CMB |
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MinuteClinic | Vaccinations and treatment of common illnesses such as flu, pneumonia, eye and ear infections, poison ivy and more | 1-866-389-ASAP (2727)\ www.minuteclinic.com |
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The Principal 401(k) Retirement Savings Plan | Questions about account balances, contributions, account rollovers, etc. | 1-800-547-7754 www.principal.com |
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WageWorks FSA (2006) | Questions relating to your 2006 HealthCare and Dependent Care FSAs, and online account balances, claim forms, etc. | 1-877-924-3967 www.wageworks.com | Health Care Eligible Expenses Health Care Expense Claim Form Dependent Care Expense Claim Form |
UnumProvident Life Insurance, STD/LTD/FMLA Administrator LifeBalance Employee Assistance Program | Questions relating to your STD, LTD, and LTD Buy-Up plans, Parental Leave, and FMLA. | 1-866-779-1041 www.UnumProvident.com | Telephonic Brochure |
Local Human Resources | Questions regarding Tenure Recognition, Bereavement, PTO, Holidays, Floating Holidays, and Jury Duty | Site Specific |
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